Service Summary!

Suntours Caribbean has destination management companies in Barbados, St. Lucia and Antigua. We pride ourselves on offering representation services at a high, professional level, and will be flexible and creative in ensuring that customer expectations are not only met, but exceeded.

Accomodation Bookings
Suntours Caribbean (Barbados, St. Lucia & Antigua) will assist the tours operator with the contracting of accommodations and will confirm all reservations with suppliers. Suntours will also chart all guaranteed allotments and will contest all stop sales and overbookings.

Airport Meet & Greet Services
Suntours Caribbean (Barbados, St. Lucia & Antigua) will provide a uniformed tours representative at the airport to meet and greet your clients on arrival at the airport. Your guests will be greeted with a Welcome Information Package, and then we will arrange and handle all transfers of customers to and from the airport / seaport.

Uniformed Representation Services
Suntours Caribbean (Barbados, St. Lucia & Antigua) will provide a tours representative to visit your clients at their hotels on a specified and agreed number of occasions each week. At the first meeting with your guests, our Suntours tour representative will brief your clients on the island and the area in which they are staying.

Suntours Caribbean (Barbados, St. Lucia & Antigua) will prepare and display in all hotels used by the tour operator, a notice board as per the specifications of your company, and will keep this notice board updated.

Suntours Caribbean (Barbados, St. Lucia & Antigua) tours representative will arrange and co-ordinate excursions for your customers and will handle sympathetically, speedily and efficiently all clients complaints and requests. Suntours will also ensure that all assistance possible is given to your clients in the event of any loss/damage of property, or incase of any emergency (i.e. illness, hospitalization, death).

Overseas Staff Co-ordination
Suntours Caribbean (Barbados, St. Lucia & Antigua) will assist in finding suitable accomodations  for overseas staff and will assist in obtaining any necesssary visas, work permits and identity passes for the tour operators staff based on the island.

Suntours Caribbean (Barbados, St. Lucia & Antigua) will provide fully equiped office space, should that be required, at a fee to be decided. This includes computers, photo copiers, etc. Suntours will provide the necessary telephone and fax lines as required, at a fee.

Suntours Caribbean (Barbados, St. Lucia & Antigua) will provide the tour operator with all necessary information and market intelligence and will provide the tour operator any reports that may be required.

Suntours Caribbean (Barbados, St. Lucia & Antigua) will use our best efforts tp provide or arrange reduced rates or free accomodations, transportation, tours and the like, for any educational or promotional visits required by the tour operator.